Privacy & Cookie Policy

1. Introduction

Welcome to Star Taxis Ashford. We respect your privacy and are committed to protecting your personal data. This policy explains how we look after your data when you visit our website (startaxiashford.co.uk) and tells you about your privacy rights.

2. The Data We Collect

We may collect, use, and store different kinds of personal data about you, including:

• Identity Data: Name, username.
• Contact Data: Email address, telephone numbers, and pickup/drop-off addresses.
• Technical Data: IP address, browser type, and location data when you use our site.

3. How We Use Your Data

We use your data to:

• Process and manage your taxi bookings.
• Improve our website and customer service.
• Comply with legal obligations (e.g., licensing records).

4. Google Data Disclosure (Required for Google Compliance)

To provide and improve our services, we use Google tools (such as Google Analytics or Google Ads).

Important: To understand how Google handles your personal data when you provide consent on our site, please visit Google’s Business Data Responsibility Site .

5. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience.

• Necessary Cookies: Required for the operation of our website (e.g., booking forms).
• Analytical Cookies: Allow us to recognise and count the number of visitors.
• Advertising Cookies: Used to deliver adverts relevant to you.

You can set your browser to refuse all or some browser cookies, but this may cause parts of this website to function incorrectly.

6. Data Sharing

We do not sell your data. We only share data with:

• Our drivers to complete your journey.
• Service providers (like Google) who provide IT and administration services.
• Law enforcement if required by UK law.

7. Your Legal Rights

Under UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction or erasure of your data.
• Object to the processing of your data.
• Withdraw consent at any time.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

• Phone: 01233 626262
• Address: 13 Middle Row, Ashford